Cancellation & Refund
We strive to provide you with a smooth shopping experience. Please go through our cancellation and refund terms below:
1. Order Cancellation
- Orders can be cancelled within 24 hours of placing the order.
- Once the order has been processed or shipped, cancellation requests will not be accepted.
- To cancel an order, please contact us immediately via WhatsApp: +91 99952 32848 or Email: vasthralayaab@gmail.com.
2. Refund Policy
- Refunds are applicable only if:
• The order is cancelled within the allowed time.
• The product received is defective or damaged, and a return request is raised within 7 days. - Approved refunds will be processed to your original payment method within 7–10 business days.
3. Non-Refundable Cases
- Custom-made, altered, or discounted items are non-refundable.
- Shipping charges are non-refundable once the order is dispatched.
- Items returned in used, worn, or damaged condition (not due to our error) will not be eligible for a refund.
4. Need Help?
For cancellations, refunds, or any related queries, please contact us at:
📞 WhatsApp: +91 99952 32848
📧 Email: vasthralayaab@gmail.com