We value your satisfaction and want you to have a smooth shopping experience. Please read our return and exchange guidelines below:

1. Eligibility for Returns

  • Returns are accepted within 7 days of purchase/delivery.
  • Items must be unused, unworn, unwashed, and in original condition with tags intact.
  • Custom-made, altered, or sale/discounted items are not eligible for return or exchange.

2. Exchange Policy

  • Exchanges are available only for size issues or defective products.
  • Exchange requests must be made within 7 days of delivery.
  • Replacement will be processed once the returned item is received and inspected.

3. Non-Returnable Items

  • Custom orders, altered products, and items purchased during a sale/discount are strictly non-returnable and non-exchangeable.

4. How to Initiate a Return/Exchange

  • Contact us via WhatsApp: +91 99952 32848 or Email: vasthralayaab@gmail.com with your order details.
  • Our team will guide you through the return/exchange process.
  • Shipping costs for returns/exchanges are to be borne by the customer unless the item received is defective/damaged.